Charter is our favorite cable company.

If you are a Tenant or a Landlord the cable company probably owes you money!
  • If the cable company damages your property they must repair it.
  • If the cable company is late for appointments they must pay you.
  • If the cable company service is defective they must compensate you.
It is the Law!
If you own apartments the law requires that you must maintain the habitability of your units. If you do not do this then the County and City can revoke your permit to operate. The County and the City can demand that you repair your property. The Tenants can stop paying their rent and sue you.
  • A few years ago the cable company upgraded their equipment. They took down their old junction boxes from the side of your building and they replaced them with new much larger boxes. In the process they have damaged a lot of stucco and paint on the sides of the buildings. They did this to 100's of buildings throughout Long Beach. In addition many times they did not bother to plug up the holes in the stucco where the old box was thus causing lack of a water barrier, the potential for vermin infestation, termites, rot, and mold. Some of their installations are just bad quality, being an eyesore, and some are a safety hazard!